Practical guide

Employer Proposes Contract Changes: What to Ask Before Responding

Use Acas guidance for Great Britain to compare current and proposed terms, prepare specific questions and understand when to seek advice about agreement or implementation.

Employees and workers preparing for contract-change consultation in Great Britain · 12 minute read · Published

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Start with your current terms and the exact proposal

If your employer proposes a change to your employment contract, first establish what you have now, what is proposed, why, and how you can respond. Prepare questions about the actual difference and its impact. An announcement, a proposed start date and a consultation response are different pieces of information.

This guide follows Acas employee guidance for Great Britain. It helps you prepare a discussion; it does not decide whether a particular change is lawful or what choice you should make. Use the rules and advice service appropriate to your location if you work elsewhere.

Acas explains that contractual terms can be agreed in writing or verbally. A written statement summarises the main terms, and other terms may be found in a contract, handbook, intranet or, for an agency worker, a key information document. Check whether those other resources identify sections that form part of the contractual terms. Do not assume every policy statement is a contractual term.

Source: [1]

Keep the document version, date and relevant wording alongside the proposed wording. If the description is only “a more flexible operating model”, ask which terms are intended to change. A clearer task assignment and a change to contractual location, hours or pay raise different questions. If you cannot tell which applies, keep it unresolved and ask for clarification rather than interpret the contract yourself.

Acas describes several ways changes can be agreed, including discussion, some collective agreements, flexibility clauses and custom and practice. For that reason, a preparation record cannot establish consent simply by having an “agreed” box. It is an information aid, not a legal determination.

Source: [1]

Ask for the information needed to respond

Acas says an employer proposing contract changes must inform affected employees and workers and relevant representatives. The information should be clear and provided as early as possible; information specific to an individual should be shared privately. After a meeting, the employer should put the information in writing and share it.

The initial information usually includes what changes are proposed, who may be affected, the reasons, the employer’s view of the benefits and consequences if changes are not made, the proposed introduction date, and other options considered. It should also explain the consultation process, previous representative discussions, how to ask questions or suggest alternatives, and relevant support.

Source: [2]

Use those categories to request missing information. “Please confirm whether the proposal changes my contractual location only, or also hours and availability” is more answerable than “What does this mean?” Ask who will receive your questions, when consultation is intended to occur and how answers or revised proposals will be shared. A proposed implementation date alone does not explain that process.

There can be reasonable grounds to withhold some information, such as confidentiality or commercial sensitivity; Acas says the employer should explain its reasons as clearly as possible. Ask for the explanation or information that can be shared. Do not treat this guide as an entitlement to colleagues’ personal contracts, private health details or every commercial record.

Source: [2]

If a proposal cites a flexibility or variation clause, identify the wording rather than assume it permits any change. Acas says such clauses must be used reasonably and that the employer should consult before using them, including understanding individual circumstances. Whether a specific use is reasonable depends on the facts; this article cannot settle it.

Source: [2]

Build a comparison that preserves what is unknown

Compare one term or issue at a time. Keep confirmed current wording, proposed wording and your interpretation separate. A blank field means missing information, not “no change”. Record what you actually received and avoid filling gaps with a manager’s assumed intention.

Fictional information only: these are not facts about an employer, a ruling on a clause or an agreed change. Swipe inside the table on a phone, or focus the table region and use the arrow keys.

A fictional location-change proposal with explicit unknowns
Term or questionCurrent informationProposed informationClarification to request
Working locationOffer letter says Office AProposal says Office BExact site, start date and how individual circumstances will be considered
Working days and timesMonday–Friday; hours in existing statementNo change stated in the proposalWhether hours, travel expectations or availability are also changing
Reason and scopeCurrent role supports two service queuesEmployer says the move will combine teamsWhich roles are affected and the options already considered
Authority for a changeContract contains a location clauseProposal refers to the clauseExact wording relied on and how consultation and reasonableness will be addressed
Practical impactReader has an existing travel arrangementTravel from home is not yet checkedExplain the actual concern privately; ask what alternatives can be considered
Process and datesProposal received; no response recordedEmployer proposes a start date; feedback route unclearWho receives questions, consultation timetable and how replies and any decision will be shared

The table deliberately leaves travel impact and the consultation route unresolved. That is more useful than inventing a commute, claiming a clause is invalid or recording a start date as agreement. The next step is to obtain the relevant facts and ask the appropriate person or adviser about the concern.

For a pay or hours proposal, use exact figures, units and the period they cover if those have been supplied. Do not compare weekly pay with monthly pay, or a proposed rota with assumed guaranteed hours. If the documents do not establish how the terms apply, make that the question instead of publishing your own calculation as an employer commitment.

Turn the difference into a specific concern and possible alternative

Start with the term, the practical effect and the clarification or alternative you want considered. For example: “The proposed site is different from the location in my current statement. I need the exact site and start date to assess the travel impact. Could the consultation consider a phased move or another location arrangement?” This is an original discussion example, not a formal objection letter or an instruction to accept a change.

Describe relevant facts you are comfortable sharing through a suitable private channel. If an impact relates to caring responsibilities, a disability or other personal circumstances, ask how that information should be provided and considered. You do not need to disclose it to a general team worksheet or this website.

Connect an alternative to the stated reason. If the employer wants better team coordination, ask what coordination is needed and whether another arrangement could meet it. Do not assume a phased move, different rota or remote arrangement is available or legally required. Record it as a suggestion until the appropriate response is received.

Source: [2] [3]

A useful consultation question could be: “What concern is this change intended to solve, what other options were considered, and how would this suggested alternative be assessed?” Keep the reason, suggestion and response in separate fields. The goal is an intelligible discussion, not a script that guarantees the employer will agree.

Download the original contract-change preparation record (TXT). It includes source versions, current and proposed terms, concerns, alternatives and a response log. Store your completed copy appropriately. It is not an official Acas form, legal notice or evidence that any proposal has been accepted.

Check consultation, representation and access

Acas describes consultation as a two-way discussion: the employer explains the reasons, asks for feedback, listens to objections, answers questions, considers alternatives and considers revisions before deciding. Receiving a presentation does not by itself show that those steps occurred. Ask how your questions and suggestions can enter the discussion and how you will hear the response.

Who should be consulted depends on the circumstances. There may be direct discussion, recognised trade union representatives, or another relevant representative arrangement. A collective agreement may allow representatives to negotiate some changes on behalf of people who are not union members. Ask which arrangement covers the particular term; do not assume that attending an employee forum gives every participant authority to agree a change.

Source: [3]

Acas says affected employees and workers must be included. Its examples of people who could be overlooked include those absent through sickness or family leave and those needing information communicated differently because of disability or language. If that affects you, raise the missing information or access route with the employer; a representative may also help raise it. Do not treat absence as a response or a decision.

Keep a dated log of the proposal version, question or suggestion, response and any revised wording. If a reply answers only the location but not the hours, leave the hours question open. In this record, “received”, “under discussion” and “employer says decided” describe reported process events; none independently determines legal agreement.

Acas encourages listening and genuine consideration of alternatives, and says employers must not intimidate or threaten people into agreeing. If you experience threats or are unsure about your rights, seek appropriate advice rather than rely on completing the log.

Source: [3]

Get advice promptly if agreement or implementation is disputed

If a change is already being imposed, or you are asked to sign wording you do not understand, the issue goes beyond preparing a consultation question. Read the current Acas guidance and seek advice about your actual situation. This page does not recommend signing, refusing duties, resigning or beginning a legal claim.

Do not assume “I did not sign” automatically preserves your position. Acas warns that actions could count as affirming a change if you continue working under changed terms and do not put your objection in writing. Its guidance on working under protest describes a particular response with important qualifications; a generic preparation note is not a substitute for advice about using that response.

Source: [4]

The Acas helpline can explain the law, discuss options and their risks and benefits, but cannot give a legal opinion, choose for you or act on your behalf. Prepare your questions and the relevant contract or policy wording if available. A trade union representative may also be an appropriate source of support. For an opinion about a claim or a difficult decision, Acas directs readers to independent legal advice; it expressly recommends legal advice before resigning in response to a serious alleged breach.

Source: [4] [5] [6]

Use the current official Acas helpline page for contact and accessibility options. Seek advice promptly when deadlines or implementation are involved; do not wait for a perfect worksheet or a website score. This guide does not calculate a claim deadline or promise that any particular legal route is available.

Keep work-planning and contract questions connected but distinct. Use the role and authority record for task ownership, and the organisational-change guide for work conditions. Neither determines your legal rights. Health or immediate safety concerns should use suitable support directly, independently of this preparation process.

Check three common assumptions

These original fictional checks test the scope of the preparation process. They are not case law, employer evaluations or a legal assessment of your situation.

Case 1

A proposal supplies a new location and start date but no feedback route. Does the date tell you that consultation has been completed?

Show answer and explanation for case 1

No. Ask about the consultation process and how questions or alternatives will be considered.

A proposed date is one item of information. Acas describes consultation as a genuine two-way discussion; a date alone does not establish that discussion or agreement.

Case 2

An employee did not sign a changed contract but is working under the new terms. Can this guide guarantee there has been no agreement?

Show answer and explanation for case 2

No. The legal effect cannot be decided from the missing signature alone.

Acas warns that actions could affirm a change under stated conditions. Obtain advice about the facts; an original preparation record is not a legal protection strategy.

Case 3

Someone on leave missed a group presentation. Should the preparation log record them as having accepted the proposal?

Show answer and explanation for case 3

No. Record the missing information and raise the inclusion or access question.

Acas says affected employees and workers must be included and highlights people absent on leave. The log records events; it does not infer legal consent from absence or silence.

Sources and further reading

  1. Acas: When changes might happenCurrent terms, written statements, other contractual sources and different ways agreement may arise. Employee guide last updated 27 October 2026.
  2. Acas: If your employer proposes changesInitial information, written communication, privacy, flexibility-clause qualifications and support routes. No individual clause is interpreted here.
  3. Acas: ConsultingTwo-way consultation, representative arrangements, inclusion, alternatives and intimidation boundaries. No official form is reproduced.
  4. Acas: If changes happen without your agreementAffirmation warning, qualified working-under-protest discussion and advice before difficult legal choices. No particular response or claim is recommended.
  5. Acas: Get advice from the helplineActual scope of impartial advice, preparation and accessible contact routes. Contact details are left on the current official page.
  6. Acas: Getting legal adviceDistinguishes impartial Acas advice from independent legal advice and explains support options; no lawyer review of this guide is claimed.